Roku Error Code

SORT OUT THE ROKU ERROR CODE WHILE ROKU SETUP THROUGH ROKU.COM/LINK

When you are not able to connect to your internet, then you will see certain Roku error code messages. Due to non-connectivity, you may be unable to Setup Roku device via roku.com/link or you may just not be able to stream any content.

CONNECTING THE PLAYER

Connect Roku Player

Home Network

You must connect the device to your home network for setting up your Roku device through roku.com/link. It works exactly similar to the way that you connect your computer or mobile device, when you setup Roku player or TV for viewing.

Roku Wireless Setup

Enter the correct password by simply selecting your wireless network name. With this, subsequently, the Roku player establishes a connection to your wireless access point or the router.

Router Access

Through the ISP, the router grants access to the internet through the broadband service.

USE THE ETHERNET CABLE

You can alternatively choose to connect to your router using an Ethernet, or wired network cable int he time of  Roku setup  using roku.com/link, that have an Ethernet port.

You will not be able to setup Roku player if the Roku is not able to gain access to the network through the router. There are also cases where after the device has been setup, you might lose the internet connection and will get Roku error code.

This means you will not be able to either launch the channels or you will experience unwanted interruptions or buffering in the middle of your stream.

CHECKING CONNECTIVITY ISSUES

Settings Menu

The ‘Settings’ menu on your Roku will provide you with options, if you want to verify if you have a connection. Here, you can perform a test in two parts. Basically, you will test the quality of your signal and if there is a connection to your home network at all, in the first part.

Connection Speed

You will then measure your connection speed, in the second part which will raise Roku error code on your screen. To help resolve the issue, you will receive some directives on the screen, if your internet signal is poor or if the signal strength is weak.

Check Connection

The ‘Check Connection’ option is not seen if the Roku is not on the internet, instead you will see ‘Roku Setup Connection’. Before you can check your internet connection, you have to setup your hardware and the device settings on the network.

Roku Error Code

FIXING CONNECTIVITY ISSUES IN SETUP ROKU PROCESS

  • Wireless network names when wrongly selected can lead to Roku Error code during a scan, if you are manually entering the name of your network, you must enter it carefully too. Finally, check with your ISP if you have forgotten the correct name of your wireless network.
  • Passwords when entered wrongly can lead to errors. In such cases, you are unable to connect to the network at all. To resolve, verify if the password that you have is correct. Case-sensitive passwords must be reviewed carefully before entering them. If you don’t know your password or if you have forgotten it then check with your ISP.

Note: To enter a capital letter, use the shift button on the keyboard that you see on the screen.

VERIFYING ROUTER FUNCTIONALITY

Go to your computer or your mobile device and launch a browser to see if you can access a public website. You can also try signing in to your Roku account and check the network status. This way you can check if your router is actually working well. If your router is providing internet access through another device, then it means your network is adequate. But if the other devices also do not connect, then you may want to try and restart the router or just contact your ISP for help.

SIGNAL STRENGTH IMPROVEMENT IN SETUP ROKU

When everything else seems fine, then you may want to try and improve the signal strength of your wireless. If the router seems to be functioning well, the network name selected is correct and the password entered is correct too, then there must be an issue with the strength of the signal that you are receiving. The farther you take your Roku device away from your router, the weaker the signal is. Also see if there are any obstacles. Move cabinets out of the pathway between your device and the router. The wireless signal will automatically improve with these tips.

Roku Error Code

ROKU.COM/LINK

REBOOTING YOUR DEVICES

ROKU

There is a ‘System restart’ option present under Settings -> System in your Roku device. Use it to reset your player. For the TV, you will find it by pressing ‘Settings’ and then ‘Power’. Another way to restart is to remove all power sources from your device and plug it in again.

ROUTER

For router restarts, it is best to check with your ISP. In most cases, simply unplugging the power and powering it back up again, should work. Some routers have RESET buttons. Just press it to reboot.

BASIC CHECKLIST TO HAVE IN MIND FOR SORTING OUT THE ROKU ERROR CODE

ERROR CODE 003 on Roku.com/link

  • Roku Error code 003 indicates the software issue that occurs when there is an error associated with the version of the device software.
  • If the error occurs, check the version of device software. If it is the old version, update the software with the latest version
  • Users who are setting up the device for the first time can complete the guided setup process and connect the device to the network to download the software automatically. Use the best tips available to  troubleshoot the error code and have a good time streaming your device

ERROR CODE 009 on Roku.com/link

  • For the Roku error code 009, you must check if the router is functional. Also check if your computer or tablet is able to connect to the network. Then try rebooting your router anyway.
  • The Roku Error code 012 specifically pertains to the Ethernet. The Roku device and the router must be securely connected with a wired yellow cable. If required, use another Ethernet cable to test the connection. Then try accomplishing the ‘System restart’ for your device as well as the router.
  • The error code 013 is also related to the functionality of the Ethernet. You may want to again, check if your router is operating well. If not, reboot it and check if it is working by using another device to get on to the internet. In all probability, it is best to call the ISP.
  • And for error code 016, it means the internet connection is lost.

ERROR CODE 14 on Roku.com/link

  • For Roku Error codes 10 and 14.11, you can try restarting the router and the Roku player.
  • Roku error code 14 means you are particularly not able to connect to the internet.
  • Verify the sufficiency of the signal for error code 14.20. It can also happen that the router and the device are too far away from each other. For both error code 14.20 and 14.30 you can try restarting all your devices
  • When you see error codes 14.40 and 14.41 it could mean that you have either selected the incorrect network name or entered the wrong password.
  • Finally, for error codes 14.62 and 14.64, check for the signal strength

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