When you are not able to connect to your internet, then you will see certain Roku error code messages. Due to non-connectivity, you may be unable to Setup Roku device via roku.com/link or you may just not be able to stream any content.
You must connect the device to your home network for setting up your Roku device through roku.com/link. It works exactly similar to the way that you connect your computer or mobile device, when you setup Roku player or TV for viewing.
Enter the correct password by simply selecting your wireless network name. With this, subsequently, the Roku player establishes a connection to your wireless access point or the router.
Through the ISP, the router grants access to the internet through the broadband service.
You can alternatively choose to connect to your router using an Ethernet, or wired network cable int he time of Roku setup using roku.com/link, that have an Ethernet port.
You will not be able to setup Roku player if the Roku is not able to gain access to the network through the router. There are also cases where after the device has been setup, you might lose the internet connection and will get Roku error code.
This means you will not be able to either launch the channels or you will experience unwanted interruptions or buffering in the middle of your stream.
The ‘Settings’ menu on your Roku will provide you with options, if you want to verify if you have a connection. Here, you can perform a test in two parts. Basically, you will test the quality of your signal and if there is a connection to your home network at all, in the first part.
You will then measure your connection speed, in the second part which will raise Roku error code on your screen. To help resolve the issue, you will receive some directives on the screen, if your internet signal is poor or if the signal strength is weak.
The ‘Check Connection’ option is not seen if the Roku is not on the internet, instead you will see ‘Roku Setup Connection’. Before you can check your internet connection, you have to setup your hardware and the device settings on the network.
Note: To enter a capital letter, use the shift button on the keyboard that you see on the screen.
Go to your computer or your mobile device and launch a browser to see if you can access a public website. You can also try signing in to your Roku account and check the network status. This way you can check if your router is actually working well. If your router is providing internet access through another device, then it means your network is adequate. But if the other devices also do not connect, then you may want to try and restart the router or just contact your ISP for help.
When everything else seems fine, then you may want to try and improve the signal strength of your wireless. If the router seems to be functioning well, the network name selected is correct and the password entered is correct too, then there must be an issue with the strength of the signal that you are receiving. The farther you take your Roku device away from your router, the weaker the signal is. Also see if there are any obstacles. Move cabinets out of the pathway between your device and the router. The wireless signal will automatically improve with these tips.
ROKU.COM/LINK
There is a ‘System restart’ option present under Settings -> System in your Roku device. Use it to reset your player. For the TV, you will find it by pressing ‘Settings’ and then ‘Power’. Another way to restart is to remove all power sources from your device and plug it in again.
For router restarts, it is best to check with your ISP. In most cases, simply unplugging the power and powering it back up again, should work. Some routers have RESET buttons. Just press it to reboot.
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