How Do I Resolve Problems With My Roku Enhanced “Point-Anywhere” Remote?

March 14, 2019 By 0 Comments

Roku Remote

Roku keeps its services up to date with the trends, always focusing on providing comfort and great user experience to all their users. It offers different types of remotes for different streaming device models and the Roku remote types are,

  • IR remote
  • Roku Enhanced Point Anywhere Remote

In addition to this, for premiere streaming device models, the remotes are coming up with a voice search feature. The remotes are always prone to repairs and from the user point of view, it is somewhat a harder task to find out the error prevailing in the remote and get solutions instantly. In this article, you can get solutions to resolve the problems with the point anywhere type remote.

How to Find Out My Remote Type?

  • First of all, before going to the troubleshooting steps, you should know what type of remote you are having
  • This is so simple method to determine, if the backside of your Roku remote has a pairing button beneath the battery case, then it is Roku enhanced remote (point anywhere remote)
  • Otherwise, it is a standard IR remote

How This ‘Point Anywhere’ Feature Works?

Fix Roku Enhanced Point Anywhere Remote Issues

Fix Roku Enhanced Point Anywhere Remote Issues

You don’t need to point out the remote in a straight direction to the Roku streaming player when you are having the enhanced remote. As the name defines, you can point anywhere as you want to navigate the channels on Roku.

  • For this, first, you should do the pairing of Roku remote with the player
  • Turn on the streaming device and if you have this Roku enhanced remote, in the initial setup process itself, the player will ask for pairing option with the remote
  • In this way, you can do the pairing and start navigating by pointing anywhere at your own convenience

The Solution for Roku Enhanced Point Anywhere Remote Issues

In some cases, enhanced remote may tend to not working properly, and you are unable to navigate the channels or pair. In this instance, follow the below easy troubleshooting steps to get rid of this trouble,

  • Restarting the remote means, remove the batteries from the existing compartment and again insert
  • If your batteries have not sufficient power, replace it with a new one
  • Turn off the streaming device, unplug the power cord from the device and then reconnect after a while
  • Turn on the player and when your Roku home menu appears, insert the batteries to your Roku remote
  • Then, wait for 30 seconds
  • Once again pair the remote by pressing and holding the pair button until you get flash in the pairing light on remote
  • If you are using the streaming stick, use HDMI extension cable to connect with your TV and then try to pair the remote
  • If possible, alter the wireless channel on your router
  • Don’t use any random remote other than the original one from the package
  • If so, please replace the remote by original enhanced remote

Besides, for any clarification on fixing the Roku Enhanced Point Anywhere Remote issues feel free to get our support by calling our toll-free number +1-844-740-1110 or visit Roku Error Code.